Shipping policy

Effective Date: May 11, 2026

Welcome to Al Hurra. This Shipping Policy explains how we handle shipping, delivery times, and related services for orders placed on our website.

Shipping Time

Our shipping times range from 2 to 3 weeks, depending on your location and the shipping method selected at checkout. Please note that international orders may take longer to arrive due to customs clearance procedures.

Free Shipping

We are pleased to offer free shipping on all orders placed on Al Hurra. Enjoy the convenience of shopping for our dates, natural ingredients, and Al Kuhle powder products without any additional shipping costs.

Order Tracking

You can track the status of your order using the tracking information provided in the shipping confirmation email. If you have any questions about your order status, please contact our customer support team.

Shipping Restrictions

Al Hurra currently ships to locations within the United Kingdom and select international destinations. We do not ship to PO boxes or APO/FPO addresses.

Delayed Shipments

In rare cases, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may affect delivery times. If your shipment is delayed, we will notify you promptly and work to resolve the issue as quickly as possible.